ETHICAL CHANNEL
What is the ethical channel?
In TGVA we have an ethical UNCANAL, which allows us to communicate any incident or irregularity of potential significance that could be contrary to what is established in our Code of Ethics and Conduct..
Thanks to this platform, And with your responsible collaboration, We can detect if our principles are being produced.
The objective of this channel is to detect behaviors contrary to law, to the principles or ethical and good governance rules of the company, So we encourage employees, customers, suppliers or any person who has contact with our services to communicate such incidents.
How to send a communication?
Next, You can access the form where to include all the details about the matter that worries you. Try to be as specific as you can in terms of names or departments, personas, document, policies, places, dates, hours, etc. For access, You must previously accept privacy policy.
Once you have filed your communication, You can track it by automatically generated access password/PIN.
The tool guarantees at all times the communications and anonymity of the informant. Besides, The research process is carried out in a objective way, Independiente and with the guarantee of retaliation adoption.
It is important that you remember that the ethical channel manages only communications related to behaviors that contravene the ethical and behavioral code of TGVA. For other issues or consultations, Please address the authorized customer or employee channels. To avoid bad practices in the use of the channel, precise criteria will be applied to admit communications and with the demand for civil liability, Criminal and administrative of people who communicate facts with abuse of law or violating the principle of good faith.Good channel use